CDC COVID-19 Environmental Cleaning and Disinfection Recommendations

Coronavirus Disease 2019 (COVID-19)

Robins return to full capacity from your installation command team.- May 7, 2020
As states across the U.S. begin to slowly reopen their economies, Air Force Materiel Command leaders are similarly readying to return to full mission capacity following major disruptions caused by COVID-19.
Brig. Gen. John Kubinec, Warner Robins Air Logistics Complex commander, and Marion Williams, AFGE Local 987 president, speak about the WR-ALC return to full capacity.
A message from Lt. Gen. Gene Kirkland.
The 78th Medical Group Clinical Laboratory at Robins Air Force Base, Georgia, activated their in-house COVID-19 molecular testing capabilities May 7, becoming the first Air Force Sustainment Center clinic to offer in-house COVID-19 testing.
As Robins Air Force Base begins to follow suit and reopen base facilities to welcome patrons, it’s important to remember the virus causing COVID-19 and the risk of contracting it are still present. Protecting yourself and others from becoming infected is just as important now as it was before.
Due to Coronavirus Disease 2019, the Department of Defense has taken actions to reduce visits to DoD identification card offices for basic actions such as renewal of expiring credentials, reissuing of dependents or retiree ID cards, and reissuing of an ID or common access cards for name or rank changes. These changes will remain in effect until Sept. 30.
Social distancing, teleworking with children at home, and non-stop media reports of the coronavirus pandemic have left many feeling out of sorts. In the midst of this national crisis, Robins helping agency experts are reaching out to remind people that the base and surrounding community has resources available to help you not only keep your head above water, but thrive during these uncertain times. (courtesy graphic)
Col. Brian Moore, Robins Installation Commander, issued a memorandum for all Robins personnel in response to Georgia Gov. Brian Kemp's April 2 executive order for all Georgians to shelter-in-place. In addition to Moore's memo, Warner Robins Air Logistics Complex Commander Brig. Gen. John Kubinec issued a statement to the employees of the WR-ALC.
COVID-19 Social Distancing Order

Robins Current Situation

As of 5/29/2020, 4 p.m. local time:

Robins Air Force Base has had no new cases of COVID-19 in the last 24 hours and there are no newly recovered individuals.

*To note: In order to return, members have to meet CDC requirements. Their symptoms have been resolved for three days, and ten days have passed from the onset of their symptoms. These CDC guidelines determine the health and availability of our members to return to work.

For up-to-date status reports for the state of Georgia, please go to this link, https://dph.georgia.gov/covid-19-daily-status-report

Current Health Protection Condition (HPCON): CHARLIE

• Continue social distancing and refrain from physical contact such as hand shaking, etc.
• Discontinue all large gatherings through 11 May 2020, per the CDC guidance unless they are mission-essential
• Continue precautions to stop the spread of germs; Wash hands with soap and water for at least 20 seconds; Wipe common-use items with disinfectant; Cover mouth and nose with a tissue or sleeve (not hands) when coughing or sneezing
• Stay home if you are sick
• Get a flu shot to protect yourself and others from flu, which has similar symptoms to COVID-19.
• On base Child Care Facilities will remain open at this time
• Follow State Department and Geographic Combatant Command guidance in regards to travel restrictions.
• Continue to communicate up, down and across the chain of command.
• If you develop flu-like symptoms with fever (>100.4F/38C) and cough or shortness of breath and may have had contact with a person who has COVID-19 or had recent travel to countries considered high-risk, contact your health care provider before seeking medical care to prevent possible transmission in the health care setting. If you are normally seen at Robins 78th Medical Group, please first call the TRICARE nurse advice line at 1-800-874-2273 or the 78 MDG appointment line at 478-327-7850 prior to the visit. If you are normally seen by an off base provider please first call the Georgia Department of Health at 1-866-PUB-HLTH (1-866-782-4584) prior to your visit.​
All ACTIVE DUTY members and DEPENDENTS who were/are tested for COVID-19 off base are required to report their results to 78 MDG Public Health at (478) 327-8019

We are working with our local officials to ensure the safety and security of Airmen, family and community members. We continue to address all medical concerns as they arise and work with our local health professionals to keep you informed as the situation develops.


The 78 MDG/Public Health recommends that any individual with flu like symptoms (listed below) stay home and not attend school/work to help prevent the spread of any sickness. Additionally, please ensure proper precautions are used such as social distancing, hand washing, and proper cough etiquette. Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases. 

You can access the full list of symptoms on the CDC website at https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html.

Symptoms may appear 2-14 days after exposure:

  • Fever
  • Cough
  • Shortness of breath or difficulty breathing
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell

The CDC believes at this time that symptoms of COVID-19 may appear in as few as 2 days or as long as 14 days after exposure. If you are normally seen at Robins 78th Medical Group, please first call the TRICARE nurse advice line at 1-800-874-2273 or the 78MDG appointment line at 478-327-7850 prior to the visit. If you are normally seen by an off base provider, please first call the Georgia Department of Health at 1-866-PUB-HLTH (1-866-782-4584) prior to your visit.


As we continue to update the public we want to keep you abreast that there are multiple viruses which may cause the symptoms of: 

  • Scratchy or sore throat
  • Sneezing
  • Stuffy nose
  • Mucus draining from your nose into your throat
  • Cough

The most common is the rhinovirus, which is thought to be responsible for at least 50% of common colds. Other viruses that can cause colds include coronavirus (typical) not COVID-19, respiratory syncytial virus, influenza and parainfluenza.
The COVID-19 has been found to have three common symptoms: fever, cough and shortness of breath. The travel history is also very important.


There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). The best way to prevent illness is to avoid being exposed to the virus. CDC recommendations on how to protect yourself can be found here: https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html

When to use a mask

  • For healthy people, wear a mask only if you are taking care of a person with suspected COVID-2019 infection.
  • Wear a mask, if you are coughing or sneezing.
  • Masks are effective only when used in combination with frequent hand-cleaning with alcohol-based hand rub or soap and water.
  • If you wear a mask then you must know how to use it and dispose of it properly

Quarantine Instructions

Individuals in quarantine may have been exposed to SARS-CoV-2 due to travel to/from countries and states with community spread and are not yet symptomatic.

The installation commander has required all individuals meeting one of the categories below to undergo a 14-day quarantine:

1)    You travelled to/from or through CDC Level 3 countries  in the past 14 days
2)    You travelled to/from or through CDC Level 2 countries in the past 14 days

Individuals undergoing quarantine should follow the steps below.

  • Take temperature twice a day
  • Monitor for these signs:
    -    Feeling feverish or develop a fever (Temperature 100.4°F or greater)
    -    Cough
    -    Difficulty breathing
  • Use a separate bathroom, if possible. If not possible, disinfect bathroom after each use to prevent transmission to housemate.
  • Refrain from attending social gatherings and being within 6 feet of other individuals

If you are asymptomatic at the end of your quarantine period, you can return to work. If you develop a fever or begin having any signs/symptoms stated above, please call one of the following numbers before seeking medical care:

  • (478) 327-7850 if normally seen at the 78th Medical Group
  • ​1-866-782-4584 if normally seen by an off base provider
  • The State COVID-19 hotline: (844) 442-2681

Individuals should also call their unit leadership after calling their healthcare providers.


Individuals in isolation should follow the instructions in the Quarantine Self-Monitoring Guide above and instructions recommended by the CDC in the link provided.


CDC Recommendations for Cleaning and Disinfection can be found at the link below.


When to Discontinue Home Isolation

For an individual that has been diagnosed with COVID-19 and isolating at home, they should follow the guidance below. 

Discontinuing home isolation 
You must remain under home isolation precautions until: 
• You have had no fever for at least 72 hours (that is three full days of no fever without the use medicine that reduces fevers) AND 
• other symptoms have improved (for example, when your cough or shortness of breath have improved) AND 
• at least 10 days have passed since your symptoms first appeared 
•In addition: For 3 days following discontinuation of isolation, we recommend you continue to limit contact (stay 6 feet away from others) and limit potential of dispersal of respiratory secretions by wearing a covering for your nose and mouth whenever you are in settings where other persons are present. In community settings, this covering may be a barrier mask, such as a bandana, scarf, or cloth mask. The covering does not refer to a medical mask or respirator. If you develop symptoms, you should follow the guidance above.

Individuals should consult with their healthcare provider if they have additional concerns. 

CDC Guidance: https://www.cdc.gov/coronavirus/2019-ncov/hcp/disposition-in-home-patients.html 


The CDC updated its Level 3 Travel Health Notices (THN) to include 29 countries. CDC Travel Health Notices can be found at: https://wwwnc.cdc.gov/travel/notices

The Department of State advises U.S. citizens to reconsider travel abroad due to the global impact of COVID-19. For travel advisories, please check https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html/

Effective until further notice, for all travel, including mission essential, PCS, TDY, or other circumstances, all non-essential travel throughout designated locations will cease for 60 days. Full guidance regarding the stop movement and concurrent travel restrictions can be found here: Travel Q & A

Foreign Clearance Guide

Those approved to travel outside of Italy must comply with directives listed in the DoD Foreign Clearance Guide (FCG), which can be found at: https://www.fcg.pentagon.mil/fcg.cfm

Since 2/20/2020, several countries have updated their FCGs; members should review the FCG for changes prior to traveling.

The FCG provides necessary information for aircraft international mission planning and execution, personnel travel to foreign countries, as well as general information on foreign locations. The FCG main page also has information regarding Coronavirus 2019 travel considerations.

Team Robins Resiliency

Airman and Family Readiness Center

78 MDG Mental Health, Family Advocacy, and ADAPT Services

Chaplain Corps Team

  • Please call (478) 926-2821 to make an appointment for phone or face-to-face counseling.  If you have an emergent need, please stop by the Chapel (bldg 769).
  • The Robins Chapel will have all worship services shown Facebook live at their normal times.   Connect with Facebook, www.facebook.com/robinsbasechapel              
  • In addition, the Robins Ministerial Alliance (Civilian On-Call Clergy) is still available (0700-1900, Monday-Friday).  For assistance, please call (478) 352-1190.

OMS Psychologist

  • A psychologist is available, at no cost, for any civilian who works at Robins AFB. Phone appointments only.  Call (478) 327-7590 for any of the following services: therapy, supervisor/management consultations, presentations/trainings, evaluations, crisis intervention, workplace outreach and prevention initiatives.

Adult Military and Family Life Counselors (MFLC) and Child & Behavior (CYB) MFLC: 

  • Counselors are available for phone or video counseling services. For Assistance call (478) 501-0730 for Adult MFLC or (478) 538-5439 for CYB MFLC.

Air Force Employee Assistance Program (EAP)

  • On-base consultants are still available for phone and web-based services; no face-to-face appointments at this time.  Please call 1-866-580-9078 for assistance

Civilian Health Promotion Services (CHPS)

Health Promotions / Dietitian

  • Offering virtual health and wellness services to the workforce.  Contact Kendra Hill at (717) 715-7410 or email at kendra.a.hill.ctr@mail.mil for assistance

Sexual Assault Prevention and Response (SAPR) Office

  • Services are still available 24-hours a day through our 24/7 support line.           
  • Eligible survivors of sexual assault can get support and services such as forensic exams, legal support, and other confidential victim advocacy services.  If you or someone you know was sexually assaulted and needs to make a report or talk to someone, please call 478-327-7272.

School Liaison Office:

  • Available for phone appointment only.  Call 478-337-1003 for assistance. 
  • The Robins School Liaison is posting online learning resources and the latest COVID-19 educational updates daily.  Follow the School Liaison Facebook page: www.facebook.com/RobinsSLO

Equal Opportunity (EO) Office:

  • Services are available by appointment only; no walk-ins.  All intakes, initial interviews & ADR processes will be conducted over the phone.  Call (478) 926-2131 for assistance.

Legal Assistance:

  • Services are only available for emergencies and by appointment only, no walk-ins.  Call 478-926-9276 for assistance.

Air Force Aid Society

  • For military members who may need financial assistance, please go online (https://afas.org/how-we-help/emergency-assistance/) to complete the application and then call A&FRC At 478-926-1256 to schedule an appointment.  If the office is closed, please leave a message and a staff member will return your call the next duty day.  For emergency assistance after hours, please contact the American Red Cross at 1-877-272-7337. 

Suicide Prevention Hotline

78th Medical Group

  • 78th Medical Group beneficiaries may call the 78th MDG Public Health office at (478) 327-8019 about any public health alerts regarding COVID-19.
  • If you feel you may have symptoms and are a 78th MDG beneficiary, please call the 78th MDG appointment line at (478) 327-7850 prior to your visit.

Georgia Department of Health

  • If you are not a 78th MDG beneficiary, please call the Georgia Department of Health at 1-866-782-4584 for information regarding public health alerts and if you feel you may have been exposed to COVID-19 or have symptoms.

In addition our Middle Georgia community and businesses are actively identifying needs and resources in response to our current situation. 

  • The Robins Regional Chamber is a great resource to stay abreast of how our local businesses and restaurants are adjusting business hours, practices, and resources provided.  www.Robinsregion.com/robinsstrong/   
  • Food Resources; see attachment 2 for Houston County Board of Education "Meals for Kids" and local food banks. 

**If you have an emergency and need to speak with a mental health provider or chaplain during off-duty hours, please call the Robins Command Post at 478-327-2612.

COVID-19 Support Agency Resources
COVID-19 Food Support Resources Guide

Robins Air Force Base Updates

Operations across Robins

Changes in Operations across Team Robins:

(These are the latest changes in hours and/or operations at various customer support facilities across the installation. We are updating the list as we gather information. Last updated May 29 at 1 p.m.)

- All patrons must have a face covering to enter the Commissary, the 78th Medical Group, the Visitors Control Center and the Military Personnel Flight.

- 78th Force Support Squadron has new hours of operation, effective May 26.

- AAFES has new hours of operation.

- The Green Street is open now. M-F 5 a.m.- 6 p.m.

- The MLK gatei s closed until further notice. 

- All non-mission large gathering events are cancelled in line with the Center for Disease Control and Prevention guidance.

- Defenders have instituted new credential handling procedures at the gates to prevent direct contact with individuals. This may cause delays during peak hours. We appreciate your patience.

- Airmen & Family Readiness Center: All services available in person, phone appointment or email.  478-926-1256, DSN: 468-1256
Right Start canceled, TAP class is done on JKO, no other gatherings of more than 10 people for next 15 days.
We are requesting all members that require assistance from Airman & Family Readiness Center (Bldg. 794) please contact us via telephone 478-926-1256 or DSN: 468-1256. Initial Counseling, Pre-Separation, and Capstones will be conducted via telephone, and TAP will be conducted via JKO or members can reschedule for a later workshop. Heart Link will be rescheduled for a later date.

- AAFES is open with adjusted hours. The Base Exchange now has curbside pick-up available. You can access their website at www.shopmyexchange.com. They are also controlling the patronage within the food court.

 - Barber shop:  Open for all customers. Face coverings are required for service. Monday-Friday 9 a.m.- 5 p.m. Saturday and Sunday Closed.

- The Flight Line Barber, located in Bldg 2051: Open on Tuesdays 9 a.m.- 4 p.m.

- Barber Shop at Heritage Club: Open 9 a.m.- 2 p.m. for all customers by appointment.

- Base Dining Facility: Takeout only, for authorized users only. Those authorized to the the dining facility are enlisted members, 1st responders and those on orders who are authorized and directed to utilize the facility.

- Base Restaurant: Carry-out only. Monday - Friday, Breakfast: 6-8 a.m., Lunch: 10:30 a.m. - 12:30 p.m. Afterburner: Open. M-F 5:30-10 a.m.

- Bowling Center: Opening June 15. Mon-Thur 10:30 a.m. - 6 p.m., Fri & Sat 10:30 a.m.- 8 p.m. Sun 1-6 p.m.

- Chapel Service: Regular Services are Cancelled but will be streamed on the Robins AFB Chapel Facebook. Staff is available for individual needs. Wednesday night meals and refuge meals for dormitory Airmen are take-out only.

- Child Development Center: East, Closed until further notice.  Care provided at West M-F 6:30 a.m. - 6 p.m.. Attention CDC parents: If you are teleworking keeping your child at home due to COVID-19, you will receive a credit on your account. Contact the Director at CDC East 478-926-5805 M-F 6:30 a.m. - 6 p.m. 

- Commissary: Open, with limitations. Limit three items of the following: ground beef, paper towels, toilet paper, bleach and sanitizing/disinfecting items, wipes, hand gel and sprays. There is also a limit on protein products such as chicken and beef, to two per customer. Hours of operation:
Monday - closed 
Tuesday and Thursday - 9 a.m. - 6 p.m. for only for Active Duty, Guard, Reserve, Firefighters, and their immediate family members 
Wednesday and Friday- 9 a.m.-6 p.m. for all patrons with commissary benefits to include retirees (8:30 - 9 a.m. is open only to Active Duty, guard or reserve and Handicapped)
Saturday and Sunday- 10 a.m. - 6 p.m. for all patrons with commissary benefits to include retirees (9:30 - 10 a.m. is open only to Active Duty, guard or reserve and handicapped)

- Fitness Center and Annex:  Open. Limited to AD, Guard and Reserve. Mon- Fri 6 a.m.- 6 p. m.

- Flight Kitchen: Take-out only, for authorized users only. Those authorized to the the dining facility are enlisted members, 1st responders and those on flight status.

- Golf Course: Open Sat- Sun 7:30 a.m. - 5 p.m. Carts- Single riders or same household. Fairway Grille Opening June 15

- Heritage Club: Open cashier cage. M-F 8 -11 a.m.  Bingo and Bar Closed. 

- Information Tickets & Travel: Open M-F 11 a.m. - 5 p.m.

- Library: Opening June 15.

- Museum: Closed.

Outdoor Rec: Open. Curbside pick up. Make a reservation at robinsodr@gmail.com or call 478-926-4100. M-F 11 a.m. -5 p.m. See the FB post for more details. 

Pizza Depot: Carry out only. M-F 10:30 a.m. - 2 p.m.  

- Quick Turn: Carry out only M-F 7 a.m.- 1 p.m.

Retiree Activity Office: closed.

- Snack bars: Open Mon-Fri. 

-Youth Center:  All open recreation and Sports activities have been postponed. Give Parents a Break: Cancelled. School age currently business as normal. Care provided at CDC West. SAP, Teen Center, Open Rec: closed.

- The Robins MPF All services available in person, phone appointment or email. Please see the linked flyers for information. If you are unable to keep your appointment, please contact the appropriate office to cancel your appointment to avoid no-shows. 

- Robins photo studio is closed except for emergency situations. Please call (478) 926-2137.

School Liaison: All base volunteers for school activities suspended until schools reopen. appointments only.

- The 78th Comptroller Squadron Finance Customer Service will be open on Tuesdays and Thursdays at 9 a.m. effective June 4 for PCS In-Processing only.  Masks are required in our facility at all times.  

- The Robins Base Legal Assistance Office is closed to customers. Please call (478) 926-9276 if you have an emergency situation or need assistance for a deployment.

- Fitness Assessment Testing has been cancelled until June 2020. More information can be found at https://mypers.af.mil/app/answers/detail/a_id/46625/kw/fitness/p/10



Robins AFB
Medical Appointments: Commercial: 478-327-7850, DSN: 497-7850

Other Numbers:
TRICARE Nurse Advice Line 1-800-874-2273
Georgia Department of Health at 1-866-PUB-HLTH (1-866-782-4584)

Social Media:
Robins AFB Facebook

Useful Websites:

Telework Instructions

78 ABW Telework Checklist
78 ABW Telework Setup Guide
Personal Computer Email Guide

This is only guidance for authorized teleworking employees. Please follow your organization’s direction and policy regarding telework.