CDC COVID-19 Environmental Cleaning and Disinfection Recommendations

Coronavirus Disease 2019 (COVID-19)

Gen. Arnold W. Bunch, Jr., Commander, Air Force Materiel Command, provides an update to the force on AFMC missions and readiness during COVID-19.
Update from Lt. Gen. Gene Kirkland on the latest COVID-19 posture.
The Secretary of the Air Force has directed all installations to elevate to Health Protection Condition (HPCON) Charlie on March 25 to combat the spread of COVID-19 across the Department of the Air Force and our local communities.
Col. Brian Moore, Robins Installation Commander, and Chief Master Sgt. Timothy Wieser, 78th Air Base Wing command chief, give an update on the latest with the COVID-19 impact to Robins Air Force Base, as of March 24, 2020. (U.S. Air Force video by Paul Wenzel)
A Team Robins civilian is being treated and evaluated by health care professionals following the first confirmed case of COVID-19 we have at the base.
Col. Brian Moore, Robins Installation Commander, hosted his Robins Proud Forum, March 18, 2020, to address the Coronavirus Disease 2019 and how it is affecting operations at Robins Air Force Base, Georgia. He was joined by Chief Master Sgt. Timothy Wieser, 78th Air Base Wing command chief, and Col. Maureen Farrell, 78th Medical Group commander. (U.S. Air Force video by Paul Wenzel)

Robins Current Situation

As of 3/28/2020, 4 p.m. local time:

Robins Air Force Base has had no new cases of COVID-19 in the last 24 hours. 

The Georgia Department of Public Health’s Daily Status Report can be found here: https://dph.georgia.gov/covid-19-daily-status-report. Numbers are updated every day at noon and 7:00pm.

Current Health Protection Condition (HPCON): CHARLIE

• Continue social distancing and refrain from physical contact such as hand shaking, etc.
• Discontinue all large gatherings through 11 May 2020, per the CDC guidance unless they are mission-essential
• Continue precautions to stop the spread of germs; Wash hands with soap and water for at least 20 seconds; Wipe common-use items with disinfectant; Cover mouth and nose with a tissue or sleeve (not hands) when coughing or sneezing
• Stay home if you are sick
• Get a flu shot to protect yourself and others from flu, which has similar symptoms to COVID-19.
• On base Child Care Facilities will remain open at this time
• Follow State Department and Geographic Combatant Command guidance in regards to travel restrictions.
• Continue to communicate up, down and across the chain of command.
• If you develop flu-like symptoms with fever (>100.4F/38C) and cough or shortness of breath and may have had contact with a person who has COVID-19 or had recent travel to countries considered high-risk, contact your health care provider before seeking medical care to prevent possible transmission in the health care setting. If you are normally seen at Robins 78th Medical Group, please first call the TRICARE nurse advice line at 1-800-874-2273 or the 78MDG appointment line at 478-327-7850 prior to the visit. If you are normally seen by an off base provider please first call the Georgia Department of Health at 1-866-PUB-HLTH (1-866-782-4584) prior to your visit.

We are working with our local officials to ensure the safety and security of Airmen, family and community members. We continue to address all medical concerns as they arise and work with our local health professionals to keep you informed as the situation develops.

Quarantine Instructions

Individuals in quarantine may have been exposed to SARS-CoV-2 due to travel to/from countries and states with community spread and are not yet symptomatic.

The installation commander has required all individuals meeting one of the categories below to undergo a 14-day quarantine:

1)    You travelled to/from or through CDC Level 3 countries  in the past 14 days
2)    You travelled to/from or through CDC Level 2 countries in the past 14 days

Individuals undergoing quarantine should follow the steps below.

  • Take temperature twice a day
  • Monitor for these signs:
    -    Feeling feverish or develop a fever (Temperature 100.4°F or greater)
    -    Cough
    -    Difficulty breathing
  • Use a separate bathroom, if possible. If not possible, disinfect bathroom after each use to prevent transmission to housemate.
  • Refrain from attending social gatherings and being within 6 feet of other individuals

If you are asymptomatic at the end of your quarantine period, you can return to work. If you develop a fever or begin having any signs/symptoms stated above, please call one of the following numbers before seeking medical care:

  • (478) 327-7850 if normally seen at the 78th Medical Group
  • ​1-866-782-4584 if normally seen by an off base provider
  • The State COVID-19 hotline: (844) 442-2681

Individuals should also call their unit leadership after calling their healthcare providers.


Individuals in isolation should follow the instructions in the Quarantine Self-Monitoring Guide above and instructions recommended by the CDC in the link provided.


CDC Recommendations for Cleaning and Disinfection can be found at the link below.


When to Discontinue Home Isolation

Information for when individuals can discontinue home isolation can be found here, https://www.cdc.gov/coronavirus/2019-ncov/hcp/disposition-in-home-patients.html.


The CDC updated its Level 3 Travel Health Notices (THN) to include 29 countries. CDC Travel Health Notices can be found at: https://wwwnc.cdc.gov/travel/notices

The Department of State advises U.S. citizens to reconsider travel abroad due to the global impact of COVID-19. For travel advisories, please check https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html/

Effective until further notice, for all travel, including mission essential, PCS, TDY, or other circumstances, all non-essential travel throughout designated locations will cease for 60 days. Full guidance regarding the stop movement and concurrent travel restrictions can be found here: Travel Q & A

Foreign Clearance Guide

Those approved to travel outside of Italy must comply with directives listed in the DoD Foreign Clearance Guide (FCG), which can be found at: https://www.fcg.pentagon.mil/fcg.cfm

Since 2/20/2020, several countries have updated their FCGs; members should review the FCG for changes prior to traveling.

The FCG provides necessary information for aircraft international mission planning and execution, personnel travel to foreign countries, as well as general information on foreign locations. The FCG main page also has information regarding Coronavirus 2019 travel considerations.


There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). The best way to prevent illness is to avoid being exposed to the virus. CDC recommendations on how to protect yourself can be found here: https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html

When to use a mask

  • For healthy people, wear a mask only if you are taking care of a person with suspected COVID-2019 infection.
  • Wear a mask, if you are coughing or sneezing.
  • Masks are effective only when used in combination with frequent hand-cleaning with alcohol-based hand rub or soap and water.
  • If you wear a mask then you must know how to use it and dispose of it properly


The 78 MDG/Public Health recommends that any individual with flu like symptoms (listed below) stay home and not attend school/work to help prevent the spread of any sickness. Additionally, please ensure proper precautions are used such as social distancing, hand washing, and proper cough etiquette. Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases. 
Symptoms may appear 2-14 days after exposure:

  • Fever (>100.4°F/38°C)
  • Cough
  • Shortness of breath

The CDC believes at this time that symptoms of COVID-19 may appear in as few as 2 days or as long as 14 days after exposure. If you are normally seen at Robins 78th Medical Group, please first call the TRICARE nurse advice line at 1-800-874-2273 or the 78MDG appointment line at 478-327-7850 prior to the visit. If you are normally seen by an off base provider, please first call the Georgia Department of Health at 1-866-PUB-HLTH (1-866-782-4584) prior to your visit.


As we continue to update the public we want to keep you abreast that there are multiple viruses which may cause the symptoms of: 

  • Scratchy or sore throat
  • Sneezing
  • Stuffy nose
  • Mucus draining from your nose into your throat
  • Cough

The most common is the rhinovirus, which is thought to be responsible for at least 50% of common colds. Other viruses that can cause colds include coronavirus (typical) not COVID-19, respiratory syncytial virus, influenza and parainfluenza.
The COVID-19 has been found to have three common symptoms: fever, cough and shortness of breath. The travel history is also very important.

Team Robins Resiliency

Airman and Family Readiness Center

Air Force Employee Assistance Program (EAP)

  • On-base consultants are still available for phone and web-based services; no face-to-face appointments at this time.  Please call 1-866-580-9078 for assistance

78 MDG Mental Health, Family Advocacy, and ADAPT Services

  • The Mental Health Flight (Mental Health, FAP, ADAPT) will continue to follow the 78th Medical Group policy which could change quickly.  The 78 MDG Facebook page https://www.facebook.com/78MDG will have the most current information about access to services.  For assistance, call 478- 327-8398.

Chaplain Corps Team

  • Please call 478-926-2821 to make an appointment for phone or face-to-face counseling.  If you have an emergent need, please stop by the Chapel (bldg 769).
  • The Robins Chapel will have all worship services shown Facebook live at their normal times.   Connect with Facebook, www.facebook.com/robinsbasechapel              
  • In addition, the Robins Ministerial Alliance (Civilian On-Call Clergy) is still available (0700-1900, Monday-Friday).  For assistance, please call 478-352-1190.

Sexual Assault Prevention and Response (SAPR) Office

  • Services are still available 24-hours a day through our 24/7 support line; walk-ins and appointments available.                 
  • Eligible survivors of sexual assault can get support and services such as forensic exams, legal support, and other confidential victim advocacy services.  If you or someone you know was sexually assaulted and needs to make a report or talk to someone, please call 478-327-7272.

Air Force Aid Society

  • For military members who may need financial assistance, please go online (https://afas.org/how-we-help/emergency-assistance/) to complete the application and then call A&FRC At 478-926-1256 to schedule an appointment.  If the office is closed, please leave a message and a staff member will return your call the next duty day.  For emergency assistance after hours, please contact the American Red Cross at 1-877-272-7337. 

Suicide Prevention Hotline

78th Medical Group

  • 78th Medical Group beneficiaries may call the 78th MDG Public Health office at (478) 327-8019 about any public health alerts regarding COVID-19.
  • If you feel you may have symptoms and are a 78th MDG beneficiary, please call the 78th MDG appointment line at (478) 327-7850 prior to your visit.

Georgia Department of Health

  • If you are not a 78th MDG beneficiary, please call the Georgia Department of Health at 1-866-782-4584 for information regarding public health alerts and if you feel you may have been exposed to COVID-19 or have symptoms.

In addition our Middle Georgia community and businesses are actively identifying needs and resources in response to our current situation. 

  • The Robins Regional Chamber is a great resource to stay abreast of how our local businesses and restaurants are adjusting business hours, practices, and resources provided.  www.Robinsregion.com/robinsstrong/   
  • Food Resources; see attachment 2 for Houston County Board of Education "Meals for Kids" and local food banks. 

**If you have an emergency and need to speak with a mental health provider or chaplain during off-duty hours, please call the Robins Command Post at 478-327-2612.

COVID-19 Support Agency Resources
COVID-19 Food Support Resources Guide

Robins Air Force Base Updates

Operations across Robins

Changes in Operations across Team Robins:

(These are the latest changes in hours and/or operations at various customer support facilities across the installation. We are updating the list as we gather information. Last updated March 27 at 10 a.m.)

- The MLK gate will be closed until further notice. All other Robins AFB gates will be open during their normal operating hours.

- All non-mission large gathering events are cancelled in line with the Center for Disease Control and Prevention guidance.

- Defenders have instituted new credential handling procedures at the gates to prevent direct contact with individuals. This may cause delays during peak hours. We appreciate your patience.

- Airmen & Family Readiness Center: Appointment only / phone appointments.  478-926-1256, DSN: 468-1256
Right Start canceled, TAP class is done on JKO, no other gatherings of more than 10 people for next 15 days.
We are requesting all members that require assistance from Airman & Family Readiness Center (Bldg. 794) please contact us via telephone 478-926-1256 or DSN: 468-1256. Initial Counseling, Pre-Separation, and Capstones will be conducted via telephone, and TAP will be conducted via JKO or members can reschedule for a later workshop. Heart Link will be rescheduled for a later date.

- AAFES is open with adjusted hours. They are also controlling the patronage within the food court. Please see attached flyer.

- Base Dining Facility: Open, but takeout only, for authorized users only. Those authorized to the the dining facility are enlisted members, 1st responders and those on orders who are authorized and directed to utilize the facility.

- Base Restaurant: Open; take-out only. Food trucks closing, limited snack bars will be open. 478-926-6972 DSN: 468-6972  Carry Out Only, Monday - Friday, Breakfast: 6-9 a.m., Lunch: 10 a.m. - 1 p.m. Afterburner:Carry Out Only M-F 5:30 a.m.-1 p.m. Quick Turn: Carry Out Only M-F 7 a.m.-2:30 p.m.

- Bowling Center: Closed for Bowling. Snack bar is take-out only. M-F 10:30 a.m.- 2 p.m. 478-926-5240, DSN: 468-5240 

- Chapel Service: Regular Services are Cancelled but will be streamed on the Robins AFB Chapel Facebook. Staff is available for individual needs. Wednesday night meals and refuge meals for dormitory Airmen are take-out only.

- Child Development Center: Attention CDC parents: If you are teleworking keeping your child at home due to COVID-19, you will receive a credit on your account. Contact the Director at CDC East 478-926-5805 M-F 6:30 a.m. - 6 p.m. 

- Commissary: Open, with limitations. Limit three items of the following: ground beef, paper towels, toilet paper, bleach and sanitizing/disinfecting items, wipes, hand gel and sprays. Hours of operation: Monday - closed. Tuesday-Friday - 9 a.m. - 6 p.m. (8:30 - 9 a.m. is open for Active Duty, guard or reserve on orders, and handicapped). Saturday - Sunday - 10 a.m. - 6 p.m. (9:30 - 10 a.m. is open for Active Duty, guard or reserve on orders, and handicapped).

- Fitness Center and Annex
Main Fitness Center:  Mon, Wed and Fri – 5 a.m. -7 p.m.
Annex:  Tues and Thur - 5 a.m. to 7 p.m./Sat - 8 a.m. - 4 p.m. – 24/7 access has been suspended until further notice. 
Authorized customers are Active Duty, Guard, Reserve and DoD Civilians.  Saunas, steam rooms and pool are closed until further notice. Fitness classes, intramurals and varsity sports are suspended.

- Flight Kitchen: Open; take-out only, for authorized users only. Those authorized to the the dining facility are enlisted members, 1st responders and those on flight status.

- Golf Course and ProShop: Open M-S 7:30 a.m.- 7 p.m., but no tournaments. Snack bar is to-go only (Limited Menu), M-F 7 a.m.-1 p.m.. 478-926-4103 DSN 468-4103

- Heritage Club: Bingo and Bar Closed. 

- International Tickets & Travel/Outdoor Recreation/Arts & Crafts/Auto Hobby: Open, M-F 11 a.m.-5 p.m., but classes are cancelled until 11 May.

- Library: Open, but the Library events and programs are canceled. Sat, Sun & Federal Holidays Closed

- Museum: Closed.

Outdoor Rec: all areas open Mon-Fri 11 a.m.-5 p.m., Fam Camp as required.

Pizza Depot: Carry Out only M-F 10:30 a.m.-1 p.m.  478-926-0188, DSN: 468-0188

Retiree Activity Office: closed.

-Youth Center:  All open recreation and Sports activities have been postponed. Give Parents a Break: Cancelled. School age currently business as normal.

- The Robins MPF is currently operating under appointment only. Please see attached flyer for information on how to make an appointment. If you are unable to keep your appointment, please contact the appropriate office to cancel your appointment to avoid no-shows.

- Robins photo studio is closed except for emergency situations. Please call (478) 926-2137.

School Liaison: All base volunteers for school activities suspended until schools reopen. appointments only.

- The 78th Comptroller Squadron Finance Customer Service is available by appointment only. Please see attached flyer for info.

- The Robins Base Legal Assistance Office is closed to customers. Please call (478) 926-9276 if you have an emergency situation or need assistance for a deployment.

- Fitness Assessment Testing has been cancelled until June 2020. More information can be found at https://mypers.af.mil/app/answers/detail/a_id/46625/kw/fitness/p/10



Robins AFB
Medical Appointments: Commercial: 478-327-7850, DSN: 497-7850

Other Numbers:
TRICARE Nurse Advice Line 1-800-874-2273
Georgia Department of Health at 1-866-PUB-HLTH (1-866-782-4584)

Social Media:
Robins AFB Facebook

Useful Websites:

Telework Instructions

78 ABW Telework Checklist
78 ABW Telework Setup Guide
Personal Computer Email Guide

This is only guidance for authorized teleworking employees. Please follow your organization’s direction and policy regarding telework.