78th Comptroller Squadron (Finance Office)

Emblem image of the 78th Comptroller Squadron

Welcome to the 78th Comptroller Squadron (Finance Office)

Our MISSION is to Enable Team Robins Success – Through Timely, Reliable Financial Operations and Decision Support and our VISION is to provide World Class Financial Operations and Decision Support – Powered by Airmen, Fueled by Innovation, in an Environment of Continual Growth.

The 78th Comptroller Squadron provides a wide spectrum of financial services to individuals, commanders and fund managers.  Our Comptroller Squadron consists of the Financial Services Flight (FMF), Financial Analysis Operations Flight (FMA), Financial Analysis Support Flight (FMAS), Comptroller Support Management, Quality Assurance (QA), Non-Appropriated Funds Oversight (NAFFA), and the Wing Staff Agencies Commander Support Staff (CSS).

Page current as of July 27, 2026.

Finance Operations

The disbursing cage will be open on Wednesdays from 9 a.m. to 12 p.m. for walk-in services. Disbursing services are currently being provided in building 905 via the finance customer service lobby.

All in-processing and separation/retirement briefings now require appointments. Military personnel can schedule here.

Appointment Availability:

  • PCS in-processing (military only): Tuesdays & Thursdays at 9 a.m. 
  • Separation/Retirement out-processing (military only): Mondays at 9 a.m. 
  • PCS in-processing (civilians only): Send your orders to our org box for a scheduled appointment on Mondays, Wednesdays or Fridays.
  • PCS in-processing (GSUs only): Send your orders through CSP or to our org box if you cannot access CSP for a virtual in-processing.

New to Robins AFB - AD and AGR

All new arrivals to Robins AFB must attend the in-person finance in-processing briefing within five duty days of in-processing with their commander support staff (CSS), before house hunting. All finance briefings are designated as official military appointments. All attendees are required to be in the uniform of the day to attend. In-processing briefings are held on Tuesdays and Thursdays at 0900; please arrive ten minutes early. Bring the following items physically printed: front and back copy of your PCS orders, any applicable amendments, marriage/birth certificates, receipts over $75, airfare itineraries, excess baggage receipts, POV shipment documentation, pet fee receipts and TLE (lodging) receipts as applicable.

How to Contact Finance Customer Service

- Primary means of communication is through the Comptroller Service Portal (CSP): The Comptroller Service Portal is a CAC enabled program that can be accessed anywhere, anytime 24/7. This program is for regular AF members only and members must utilize an us.af.mil email address when creating a profile. CSP allows you to track your inquiry from start to finish with the finance office. It is a secure Personally Identifiable Information (PII) approved program.

- Email: 78CPTS.FMFC.Milpay@us.af.mil. Please allow two to three business days for a response from our office. Org box use is only for retired/separated members and those with medical emails that cannot access CSP. Emails to the org box for questions/issues identified as “All Other-” that could’ve been routed via CSP will be returned to the sender with no action taken.

 - Call Us: We can be reached at DSN: 468-4022 or Comm: (478) 926-4022 from 9 a.m. - 2 p.m. during Monday – Friday. Phone use is for retirees and quick status updates on existing CSP inquires.

- Walk-In Hours: Monday-Friday from 0900 – 1400 at 620 Ninth St (Bldg 905) Robins AFB, GA 31098.

*Closed every first Tuesday of the month for training, all federal holidays, and AFMC family days. Phone use is for retirees and quick status updates on existing CSP inquires.

Contact Us

Hours: 9 a.m.- 2 p.m. Mon- Fri
Closed: Every first Tuesday of the month, federal holidays and AFMC Pass & Liberal Leave Days

DSN: 468-4022
Commercial: (478) 926-4022

Org Box: 78CPTS.FMFC.Milpay@us.af.mil

Address: 620 Ninth St., Robins AFB, GA,
Located in Building 905, 1st floor