78th Comptroller Squadron (Finance Office)

Emblem image of the 78th Comptroller Squadron

Welcome to the 78th Comptroller Squadron (Finance Office)

Our MISSION is to Enable Team Robins Success – Through Timely, Reliable Financial Operations and Decision Support and our VISION is to provide World Class Financial Operations and Decision Support – Powered by Airmen, Fueled by Innovation, in an Environment of Continual Growth.

The 78th Comptroller Squadron provides a wide spectrum of financial services to individuals, commanders and fund managers.  Our Comptroller Squadron consists of the Financial Services Flight (FMF), Financial Analysis Operations Flight (FMA), Financial Analysis Support Flight (FMAS), Comptroller Support Management, Quality Assurance (QA), Non-Appropriated Funds Oversight (NAFFA), and the Wing Staff Agencies Commander Support Staff (CSS).

Page current as of November 17, 2021

Updated Operations Effective Sept 8

Limited walk-in hours: 8:30 a.m.- noon, Mon-Fri (Closed the first Wed of the month)Sign in

The lobby will be limited to max of 4 customers at a time and all others will be asked to remain outside to ensure we can provide proper social distancing. Masks will be required at all times in the facility. We are asking no guests/children, only the service member visit our office. The disbursing cage will be open on Monday, Wednesdays, and Fridays each week from 0900 to 1200 for any cash operations that must take place.

We are still encouraging max use of Telephone, In-Person Appointments and the Comptroller Service Portal.  

All appointments will have priority over walk-in services. PCS In-Processing and Separation/Retirements will still be conducted by briefings only and members must sign up for a briefing slot on our appointment website at https://robinsfinance.setmore.com/

Our customer service number is DSN 468-4022 / Commercial: 478-926-4022.

How to Contact Finance Customer Service

- Use the Comptroller Service Portal (CSP) – Ask us how to access the Comptroller Service Portal,  CAC enabled program that can be access anywhere/anytime 24/7. This program is for regular AF members only and members must utilize an us.af.mil email address when creating use profile. CSP allows you to track your inquiry from start to finish with the finance office. It is a secure Personally Identifiable Information (PII) approved program.

- Unable to resolve your issue electronically? Make an appointment with the Military and Travel pay team at https://robinsfinance.setmore.com/

 - Call us at DSN 468-4022, Commercial (478) 926-4022, Open 8:30 a.m.-3 p.m., Monday – Friday – Closed every First Wednesday from 8:30 to 11:30 a.m. for training – Closed on all Federal Holidays and AFMC Family Days.

Contact us

Customer ServiceHours: 8:30 a.m.- 3 p.m. Mon- Fri
Closed: Every first Wed 8:30 - 11:30 a.m., Federal Holidays and AFMC Family Days

DSN: 468-4022
Commercial: (478) 926-4022

Address: 215 Page Road, Robins AFB, GA 31098
Bldg: 215, 1st Floor

New to Robins AFB - AD and AGR

All new arrivals to Robins AFB should sign up/attend the Finance In-Processing Briefing within 5 duty days of arrival/in-processing of their commanders support staff (CSS). Briefings are conducted every Tuesday and Thursday at 9 a.m.. Please sign up for a briefing slot at https://robinsfinance.setmore.com/bookclass. Please ensure you bring front and back of PCS orders and amendments, any receipts over $75, Air Fare itineraries, POV shipment documentation, and TLE receipts as applicable. Ensure you arrive no earlier than 8:45 a.m. for the briefing.