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HELPING AGENCIES: Where to go in times of need

Posted 10/22/2010   Updated 10/22/2010 Email story   Print story


by Wayne Crenshaw

10/22/2010 - ROBINS AIR FORCE BASE, Ga. -- Robins provides an array of services to help employees with personal problems, from financial matters to psychological issues, but a recent study found an unfortunate misconception.

A survey conducted by the Rand Corp. at bases throughout Air Force Materiel Command, including Robins, found many civilians are unaware of the on-base services.

Civilians were also un-aware the services are free, and if the base is unable to provide the help, it will direct employees to agencies where they can get assistance.

"A lot of civilians are under the impression there is no help, but that is not the case," said Stuart Bapties, Health and Wellness Center director and chair of Robins' Integrated Delivery System. "All employees have to do is call, and we will facilitate getting them the help they need."

Bapties said civilians can contact the Employee Assistance Program, which offers assistance for work, personal or family issues. Those with issues which are beyond the scope of the EAP will be referred to other organizations.

Bapties said people can also call or e-mail him, and he will direct them to the right place. He also said supervisors can contact him to arrange for someone to come into a work area and give employees a talk about the on-base services. He can be reached at 222-6907 or via email at

The command-wide survey, conducted earlier this year, was prompted by the command's concern about the spike in suicides by civilian members of its workforce.

Bapties said the survey found the underlying issue behind many of the suicides was people having a sense of being "overwhelmed" and not knowing how to cope with problems.

Complete survey results are still pending.

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