TINKER AIR FORCE BASE, Okla. --
To keep critical combat aircraft like the F-15 Eagle and a
few dozen more combat platforms ready to defend the nation, the Air Force
Sustainment Center routinely contracts with the defense industry giants that
But with roughly 32,000 military and civilian personnel
primarily spread across Air Force logistics complexes in three states, the AFSC
contracts will hire thousands of smaller businesses for everything from
cleaning bathrooms to performing high-tech jet engine work.
Each Air Logistics Complex at Hill Air Force Base, Utah,
Tinker AFB, Okla., and Robins AFB, Ga., staffs a Small Business Office
dedicated to helping small businesses find and win federal contracts for which
Twelve employees in the three offices also actively look
for and encourage small businesses they find to bid on Air Force or other
government work when it appears that they can perform the job. Their motto is
“Small Source, Right Value, Big Performance.”
“Our goal is to find the right source to support the
warfighter, but we are definitely the small business advocates,” said Tracy
Nicholson, director of the AFSC’s small business and source development
programs and head of the Small Business Office at the Oklahoma City Air Logistics
Complex. “We want small businesses to win as many contracts as they can.”
The contracting experts say small business success can
happen fast for sharp companies.
Source Development Specialist Chip Chambers met an
entrepreneur in April at a small-business outreach event in Lawton, Okla. The
businesswoman’s company provides services including information technology,
project management and staffing augmentation.
During what the offices call “match-making sessions,” Ms.
Chambers guided the entrepreneur on the fundamentals of seeking government
business and taught her how to navigate the key government websites that can
lead to contracts.
Over the next four months, the company was awarded four
contracts with the Bureau of Indian Affairs, Altus Air Force Base and with a
private defense contractor, Ms. Chambers said. The contract awards totaled more
Ms. Chambers credited the company for putting in the time
online (and off) to inform contracting decision-makers all the details about
their capabilities and credentials.
“They did their homework,” Ms. Chambers said. “I would
also attribute it to listening to our instructions, going to the outreach
events, using the resources that we gave them, and using the online resources.
That’s what drove them to their success.”
Debbie Jackson, Small Business Office director at Warner
Robins Air Logistics Complex, gave an example of a small business that helped
to solve a big problem on base. Some sizeable, antiquated bunker doors were
hard to open and were setting off repeated false alarms. The complex considered
“That was before we found out a local small business in
the middle of Georgia actually did that kind of work,” Ms. Jackson said. “After
the repairs, we no longer had the false alarms and it only took one person to
open and close the doors. They did it under the allotted time and budget.”
The three Small Business Offices can also point to
successes of their own. They’ve exceeded their small business contracting goals
every year since 2013, Ms. Nicholson said. She attributed the achievements to
the offices’ staffs.
“They’re professionals. They’re talented. They’re
patient,” Ms. Nicholson said. “They just have an incredible wealth of knowledge
and they are supportive and responsive.”
James Dean, Small Business Office director at Ogden Air
Logistics Complex, Hill AFB, said the Air Force and other government
organizations that want more small business participation are aiming toward a
“Our ultimate goal is to increase the industrial base of
suppliers and service providers,” Mr. Dean said. “More small business contracts
are our goal, but by increasing the industrial base for our needs, it helps
increase competition, which helps our bottom line and enhances our ability to satisfy
Mr. Dean also emphasized that “small business” doesn’t
necessarily mean a five-person shop or office.
“Depending on the industry type, if you’re providing an
aircraft part, a small business is defined by the Small Business Administration
as any company up to 1,500 employees,” Mr. Dean said. “It’s not just the mom
and pop businesses we’re dealing with.”
Doing business with the AFSC
The Air Force Sustainment Center’s Small Business Office
recommends the following resources for companies interested in federal
• Primary AFSC Small Business Office site: At the
website Afsc.af.mil/units/sbo.aspx, the links under “Doing Business with the
AFSC” are a good place to start. Contact information to reach employees at all
three AFSC offices also is available there.
• The federal government uses the Dynamic Small
Business Database to find companies that fit criteria for awarding or
bidding on contracts. Companies can input details about their capabilities. The
experts advise filling out all the indicated fields and updating the
information regularly. The address is http://dsbs.sba.gov/dsbs/search/dsp_dsbs.cfm.
• The Federal Procurement Database Service – Next
Generation is a great resource to find out what products and services
federal agencies are buying, plus other ways to find federal contracting
opportunities. Go to https://www.sba.gov/content/federal-procurement-database-systems-next-generation.