IDS icon keeps image, connects Robins to more helping agency sources

  • Published
  • By Holly Logan-Arrington
  • Robins Public Affairs
The Integrated Delivery System icon now opens the door to even more support available through the base's helping agencies.

The "You Matter" Helping Agencies icon, originally implemented a year ago, provides one-click access to a list of the installation's helping agencies to include services offered and their contact information. 

The updated desktop icon retains its image of the widely popular "You Matter" Georgia license plate, to ease user recognition.

Capt. Mindy Davis, Psychological Health director at the Robins Mental Health Clinic, said the icon puts even more help at people's fingertips.

"The IDS Icon was originally created because we wanted to provide an online resource for base personnel to seek information about the human services assistance," she said. "The online directory provides an easier way for the Team Robins community to access help when someone is in need. This tool serves as a one-stop shop to find information on all the helping agencies available from any computer."

The information is also accessible through the official Robins Air Force Base webpage - - for off-base use.

The latest directory contains a description of each helping agency, contact information and direct links to websites and brochures that include points of contact and hours of operation.

"Not only does this tool save time and effort for leadership and supervisors who seek assistance for their people, but it's an effective way for individuals seeking assistance to locate the proper helping agency directly," Davis said. "The tool is also used as a primary means for educating key leaders on helping agencies and installation resources. The effort saves the installation more than $8,000 in yearly production costs and allows for 24-hour daily access to the newest, most accurate information."

The icon's recent changes improve its usefulness, Davis said.

"The icon has received a facelift and includes significant resource updates such as a new and more comprehensive link for Helping Airmen in Distress, a new button containing an interactive Workshop Menu for commanders, a new button linking members to Community Spiritual Resources and a new button titled Mental Health Service Finder that connects members to insurance-based mental health services within the local community," she said.

The Georgia image contains a link to RAFB Mission Partners information and the Comprehensive Airmen Fitness image contains updated information regarding resilience skills and how to incorporate them into your life.

The "You Matter" Helping Agencies icon is located on most installation computer desktops and is available to everyone on the Robins Homepage. By clicking the "You Matter" icon, people now have access to a wealth of resources.

RAFB Wingman cards supplement the icon project.

The front of the card contains the Ask, Care, and Escort or A.C.E model for assisting Airmen in distress and the National Suicide Prevention Lifeline.

Additionally, the card contains two Quick Response codes. 

"When scanned with your phone, the I Matter QR downloads all the information from the IDS icon to your phone in a PDF file," Davis said. "The MyMC2 QR code downloads an app, that when your installation is selected, gives you access to base resources, phone numbers, Facebook pages, webpages and a calendar of events.

Editor's note: For more information, call Davis at 327-8398 or DSN 497-8398.