News

Communications Directorate keeps systems, missions running smoothly

  • Published
  • By Robins Public Affairs
  • 78th Air Base Wing
When the Internet's slow, a monitor won't turn on or a printer won't print, the folks at the other end hear about it. What could potentially be a frustrating situation is remedied by those who serve in the 78th Communications Directorate.

Although a large number of base employees use government computers, they may not realize exactly what goes into keeping the systems - and multiple base missions - running smoothly. 

To help people gain a better understanding, we've provided the following organizational snapshot.

The Communications Directorate

The Communications Directorate has about 500 employees in 10 buildings across the base and is led by Timothy Nelson. The Directorate has four divisions which provide information technology - governance, operations, special missions, and plans and resource support to base employees. Today's article will focus on the Plans and Resources Division, with future articles covering the remaining divisions.

The Plans and Resource Division has responsibility for the business side of SC and is managed by Rita Davey.  

This division consists of three branches - the Plans and Programs Branch managed by Celeste Ricks; the Base Support Branch managed by Sherry Plucinski; and the Business Relationship Management Branch managed by Evelyn McCaa.

Plans and Program Branch

The Plans and Program Branch provides facilities' IT management, SC's mobility and deployment planning, customer requirement analysis, and oversees management of the Robins Conference Center.   It's also responsible for conducting engineering reviews and on-boarding new IT workload.

Base Support Branch

The Base Support Branch manages SC's budget formulation and execution. 

It's responsible for Robins' postal and official mail distribution center, and tracking IT obligations and commitments of funding streams for multiple base organizations.

The branch also manages and executes IT contracts and, via Portfolio Management, ensures compliance with the National Defense Authoriza-tion Act for all Robins' IT systems.

Business Relationship Management Branch

The Business Relationship Management Branch is SC's single face to the customer through liaisons, with IT requirements managers providing acquisition support to mission partners. 

The branch also provides security, safety and operations security support to SC. 

The branch manages SC-level support agreements and provides IT input to base-level support agreements.  

Internal SC support functions include: Training; electronic records management; the Defense Travel System; continuity of operations planning and exercises; and emergency management. 

So, there you have it. Just a small glimpse of what makes up the SC organization.