Robins Communications Directorate keeps systems, mission running smoothly

  • Published
  • By 78th Air Base Wing Special Mission Division
  • 78th Air Base Wing
When the Internet's slow, a monitor won't turn on or a printer won't print, the folks at the other end hear about it. What could potentially be a frustrating situation is remedied by those who serve in the 78th Communications Directorate.

Although a large number of base employees use government computers, they may not realize exactly what goes into keeping the systems - and multiple base missions - running smoothly. This is part two in a four-part recurring series. To help people gain a better understanding, we've provided the following organizational snapshot. 

Have you wondered who's responsible for the systems we use daily? The 78th Communication Directorate's Special Missions Division is responsible for application development and legacy system sustainment. 

Although a large number of base employees use government systems every day, they may not realize exactly what goes into developing new systems or keeping the pre-existing systems compliant and online. 

The Special Mission Division is managed by Danielle Little. The division consists of two branches - the Application Development Branch managed by Harry Behrens and the Legacy Systems Branch managed by Tekquell Watson. 

The Application Development Branch provides SharePoint solutions and custom applications to integrate and automate business processes across Robins. The solutions help to streamline safety, logistics, production, asset tracking, personnel, quality and AFSO21/Lean processes. The branch also provides program management for Air Force Global Enterprise Tracking, Automated Material Issue Centers and Information Technology Service Management.

  The Legacy Branch provides functional system support, metrics, reports, and application development and sustainment for about 30 maintenance legacy systems. The program managers assigned under the Legacy Branch umbrella provide daily support to planners, schedulers, mechanics and managers to ensure workload is manageable, labor is accountable and progress is measurable.