Office of Personnel Management update

  • Published
  • By Angela Woolen
  • Robins Public Affairs
After two separate cyber incidents this summer, the Office of Personnel Management has started sending official letters to impacted individuals of the second breach.

Notifications for the second attack started Sept. 30. The first breach letters have already been sent out.

"Persons who believe they have been affected by the breach but did not receive any notification, first or second round, should contact CSID at 844-777-2743 to verify whether your information was compromised during the first breach," said Wendy Myers, 78th Air Base Wing  Information Protection acting chief.

Notification letters to the 21.5 million individuals who were affected will be sent out during the course of an estimated 12 weeks "due to the number of people impacted and because of the nature of the information stolen has national security implications," the site said.

CSID is the monitoring company for the first incident while Identity Theft Guard Solutions LLC will service the second.

The site has seven steps people can take in order to become more cyber secure. Those include the warning signs of identity theft, phishing scams, updating passwords, computer security, what to do if you think your identity has been stolen, learn how to keep information safe and tips for safe online behavior.

Fifteen new steps have been implemented by OPM to improve security and modernize systems including a two-factor strong authentication for all users, continuous monitoring of systems and the hiring of a new cybersecurity advisor, said the OPM site.

As of July 1, OPM is offering credit and identity monitoring, identity theft insurance and identity restoration services for the next three years through ID Experts, according to the OPM site.

The services will be available to impacted individuals for 18 months.

For more information, visit