Commissary reset scheduled Published March 7, 2016 By Staff Reports Robins Public Affairs ROBINS AIR FORCE BASE, Ga. -- The Robins Commissary will close 4 p.m., March 20 to undergo a reset as part of the Defense Commissary Agency's ongoing effort to enhance the shopping experience. "We hate to inconvenience our customers with the closure, but this is something we'll appreciate when it's done," said the Susan Edmonds, store director. The goal is to give commissaries more customer-friendly product flow and a layout that is as consistent as possible from location to location, according to Tracie L. Russ, directory of sale. "Although we have to take into consideration that no two commissaries are constructed exactly alike, a customer-friendly product flow means dog food will be next to pet supplies instead of the charcoal. Peanut butter is best found next to the jam, and you shouldn't have to cruise three different aisles to find all your cleaning products. It's a simple matter of making the commissary layout more sensible by resetting the store," she said. DeCA is intent on making the commissary shopping experience faster and easier, making the commissary the place to shop every day, not just on pay day. One of the priorities is to help busy, active-duty shoppers make a quick run through their commissary and get home more quickly. "The whole idea, in a nutshell, is to get convenience into the shopping experience," said Russ. Consistency is also part of the reset equation. "Why shouldn't you be able to go to different commissaries and find basically the same layout? "We try not to inconvenience the customer while resetting stores," added Russ," but we often have to close the store for a day, sometimes two, in order to tear down the shelving and move it and restock. Our Customers usually like the new layout once they get used to it. Sales increases always follow a store reset and that's an indication that the user-friendly product flow is a good change." To make changes easier for customer to follow, stores have aisle lay out maps available as well as generic item locators on their Web Pages. Store Web pages are under the locations link at http://www.commissaries.com along with store hours, contact information, store news and special customer service features. Robins Commissary store reset starting March 20 Store hours Sunday March 20, 9 a.m. to 4 p.m. Monday and Tuesday, March 21 and 22, closed Wednesday, March 23, 9 a.m. to 7 p.m. Thursday, March 24, 9 a.m. to 8 p.m. Friday and Saturday March 25 and 26, 9 a.m. to 7 p.m.