Units' improvement come to life via story boards Published May 21, 2009 By Wayne Crenshaw 78th Air Base Wing Public Affairs ROBINS AIR FORCE BASE, Ga. -- Team Robins members will be at the Department of Defense's upcoming Continuous Process Improvement Symposium to tell the story of process improvements here. Out of four "story boards" from the Air Force Materiel Command selected for the symposium, to be held June 1-3, Robins had two of them, said Sherrie Luck, the process transformation lead at Robins. The storyboards are just that -- actual boards with photos and graphics that tell the story of efforts of improve how things are done at Robins. The boards will be set up as displays along with others throughout the military so that attendees can learn from what others are doing, she said. "They are all getting together to look at continuous process improvements," Ms. Luck said. "It's primarily higher level leaders." The two Robins story boards will feature improvements made in the 78th Communications Group consolidated help desk and in the integrated communications control panel in the 402 Electronics Maintenance Group. Representatives from Robins will man the storyboards during the symposium, narrating the stories for those in attendance. Continuous Process Improvement is the term used throughout the military for what the Air Force calls AFSO21, Ms. Luck explained. AFSO21 promotes finding better and more efficient ways to get things done throughout all levels of Air Force operations. The symposium will be held at the National Conference Center in Lansdown, Va. This is the second year the symposium has been held.