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Desk top icon for IDS, Integrated Delivery System. (U. S. Air Force illustration by Tommie Horton)
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IDS desktop icon puts help a click away

Posted 5/30/2014   Updated 6/2/2014 Email story   Print story


by Holly Logan-Arrington
Robins Public Affairs

5/30/2014 - ROBINS AIR FORCE BASE, Ga. -- Getting assistance from Robins' helping agencies will soon be as easy as clicking on a computer desktop icon.

The "You Matter" icon is expected to appear on most base computer screens today. Computer users who don't receive the icon, or who want to view it from off base can still get access by visiting and clicking on the icon.

The icon provides one-click access to a list of agencies including the services they offer and contact information for each.

Capt. Mindy Davis, 78th Medical Group Mental Health Clinic clinical social worker, said the icon is an image of the widely popular "You Matter" Georgia license plate.

"We wanted to provide an online resource for the base community to seek information about human services assistance," she said. "This online directory provides an easier way for Team Robins to access help when it's needed."

The directory also contains direct links to websites or brochures including points of contact and hours of operation, Davis said.

"Not only will this tool save time and effort for leadership and supervisors who seek assistance for their people, but it will be an effective way for individuals seeking assistance to locate the proper helping agency directly," she said. "This tool will be used as a primary means for educating key leaders on helping agencies and installation resources. This effort saves the installation more than $8,000 in yearly production costs and allows for immediate access to the newest, most accurate information."

The icon's concept was a collaborative effort among the 78th Communications Directorate, Installation Public Affairs and Davis.

Lesley Darley, 78th Air Base Wing Community Support coordinator, said the tool enables people to take care of themselves and others.

"In addition to receiving contact information and general information in regards to assistance available on the installation, an additional link has been added (to the directory page) that provides a step-by-step guide to assisting personnel in distress," she said.

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