News

402nd MXW obtains AS9100 Revision C

  • Published
  • By Scott Custer
  • 402nd Maintenance Wing
Who knew a "C" could be a great grade? Now the 402nd Maintenance Wing does.

The 402nd MXW was recommended for Revision C Certification. Only 20 to 25 percent of industrial companies audited obtain this certification on the first try. The men, women, and leadership of the 402 MXW can be very proud that they are well along on their journey toward becoming a world-class industrial leader.

From Sept. 19 through 23, the 402nd MXW had its registration audit for AS9100 (Revision C). This is an industry-standard quality system which is recognized by manufacturing contractors worldwide.

Because of the C-17 workload with Boeing, the 402nd MXW has been AS9100 registered since 2009, but this step is big news and a huge accomplishment.

Revision C is all about risk management, due-date performance and customer satisfaction. These issues have become critically important to all areas of the 402nd MXW as we strive to be world-class in our work. Our auditor accomplished several Process Effectiveness Assessment Reports (or PEARS) for processes they audited throughout the wing. One can receive a score of 1 through 4 on these, 1 being not effective and not achieving goals, and 4 being effective and achieving goals.

All our PEARs were rated at 3, with our processes being proclaimed effective and goals not being met (yet), but definitely headed that way.

"This is a big step in the right direction, and another step toward us becoming the benchmark for DoD maintenance repair and overhaul excellence," said Col. Evan Miller, commander of the 402nd MXW. "The hard work and dedication of our work force is continually improving our delivery performance, our safety and quality, and this is evidence that our process quality is also improving.

"There is more to do, but I am very proud of the entire wing for this accomplishment," he added. "A recommendation for AS9100 Revision C certification is difficult to earn the first time out."